Frequently Asked Questions
Getting Started
A: Download Globerot from the App Store and sign up using your phone number. We'll send you a verification code via SMS.
A: Go to your Profile → Friends → Find Friends. You can search by phone number or sync your contacts to find friends already using Globerot.
A: When you grant calendar access, Globerot automatically detects flights and hotels in your calendar events and converts them into trips. You control which trips to share with friends.
Privacy & Sharing
A: Only friends you've added on Globerot can see trips you share. Each trip has a sharing level (All Friends, Close Friends, or Private) that you control.
A: Yes! Go to Profile → Pause Sharing. This hides all your trips from friends until you resume.
A: Go to Profile → Settings → Delete All My Data. This permanently deletes your account and all associated data.
Troubleshooting
A: Make sure:
- Calendar access is granted (Profile → Calendar Access)
- Your calendar events have flight confirmations or hotel bookings
- You've refreshed by pulling down on the My Trips screen
A: Make sure:
- You've added them as friends (not just sent a request)
- They've shared trips with "All Friends" or "Close Friends"
- Their sharing isn't paused
A: Try these steps:
- Force quit and restart the app
- Check for app updates in the App Store
- Restart your device
- Contact support if the issue persists
Features
A: "All Friends" shares the trip with everyone you're connected with. "Close Friends" shares only with friends you've marked as close (coming soon).
A: Yes! Tap the + button in My Trips to add a trip manually, even if it's not in your calendar.
A: Groups let you plan trips with specific friends. Create a group, invite friends, and coordinate your travel together (full feature coming soon).
Feature Requests
Have an idea to make Globerot better? We'd love to hear it!
Email us at: feedback@globerot.app
Report a Bug
Found a bug? Please email bug-reports@globerot.app with:
- Device model and iOS version
- Steps to reproduce the issue
- Screenshots if applicable
Data & Privacy
For information about how we handle your data, see our Privacy Policy.